![]() ![]() Certain items are available with FREE Standard Shipping to the contiguous 48 states. Please remember it can take some time for your bank or credit card company to process and post the refund too.The shipping charge for an order will be calculated based on your delivery address and displayed to you at checkout. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. We can provide a discount if necessary and make sure you are 100% satisfied with your purchase. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted.Īll return charges are the customers responsibility and not Elefari's. To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. You’ll also need the receipt or proof of purchase for us to check the date of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. This is because our items are unique and we cannot remake or refurbish them once used. We have a 3-day return policy, which means you have 3 days after receiving your item to request a return. Please get in touch with us for more information so we can provide a quote for this. We can deliver in other regions in East Africa and beyond. Kiambu, Limuru, Mombasa, Kisumu, Nakuru, Eldoret, Thika, Kakamega, Kisii, Busia, Kapsabet, Garissa, Isiolo, Nyandarua, Bungoma, Iten, Burnt Forest, Kapenguria, Kimilili, Kabarnet, Nzoia, Webuye, Turbo, Embu, Chuka, Meru, Othaya, Runyenjes, Nkubu, Marsabit, Muranga, Karatina, Kangema, Kerugoya, Mwingi, Mwea, Molo, Naivasha, Narok, Njoro, Gilgil, Kijabe, Maralal, Olkalou, Emali, Isinya, Kajiado, Masii, Makindu, Oloitoktok, Tala, Mtito Andei, Mtwapa, Sultan Hamud, Voi, Mariakani, Malindi, Diani, Ahero, Awendo, Bondo, Bomet, Mbale, Kilgoris, Keroka, Maseno, Oyugis, Rongo, Siaya, Nambale, Muhoroni and more. 10, 000 Outside Nairobi - CountrywideĮlefari Woodcraft delivers to all other regions in Kenya. Kikuyu, Ruaka, Ndenderu, Juja, Ruiru, Ongata Rongai, Kiserian, Athi River, Syokimau, Mlolongo, Kinoo, Uthiru, Kangemi, Mucatha, Banana Hill, Wangige, Tatu City, Thogoto, Muguga, Ngong, Matasia, Kibiko, Kitengela, Gitaru. Deliveries immediately outside of Nairobi are processed on the same day. Orders are processed within 3 hours of receiving payment. 10, 000.ĭelivery on the outskirts of Nairobi orders less than KES.10,000Įlefari Woodcraft Delivers to areas outside Nairobi, but the delivery time is based on your location. ![]() Kilimani, Lavington, Industrial Area, Kileleshwa, Nyari, Westlands, Upperhill, Naivasha Road, Runda, Karen, Kitisuru, Nairobi West, South B, South C, Madaraka, Jamhuri, Woodley, Adam’s Arcade, Nagumo, Langata, Parklands, Riverside, Riara, Gigiri, Highridge, Loresho, Nyayo Estate, Mbagathi, Akila, Buru Buru, Donholm, Eastleigh, Fedha, Bahati, Ngara, Pangani, Garden Estate, Roasters, Thome, Kasarani, Roysambu, Mirema, Imara Daima, Embakasi, Hurlingham, Kahawa West, Komarock, Makadara, Highrise, Pipeline, Ridgeways, Riruta, Rosslyn, Ruaraka, Valley Arcade, Umoja, Huruma, Hamza, Githurai, Dagoretti, Kayole, Kibera, Kawangware, Kariobangi, Lucky Summer, Baba Dogo, Kariokor, Siwaka, Pumwani, Kahawa Sukari, Kahawa Wendani, Thindigwa, Balozi Estate, Zimmerman, Ruai, Njiru, Marurui Charges for delivery: If your location is not included here, please get in touch with us immediately. Here is a list of where we can deliver within Nairobi. ![]()
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